Business

Hotels lack trained local staff

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Juba - “Yes, of course she can come!” was the bold reply from one of the hoteliers in Juba when asked whether his structure would have the capacity to accommodate the Queen of England if she were to visit the country.

His words highlight the confidence found in South Sudan’s hotel industry. Hotels in the capital have evolved from tents, containers and prefab structures to permanent buildings. They offer conference facilities, Internet connection, bar and restaurant services. Prices have also been on the rise: a night in any of the luxury hotels costs between $150 and $400.

Despite the boom, though, challenges abound, particularly in finding local staff. “We advertised for an assistant cook but nobody showed up with the right qualifications,” said a hotel manager.

One of the reasons behind the lack of local applicants might be cultural. As highlighted in a recent report by the US Institute of Peace, South Sudanese youth refuse to do jobs considered as beneath them.

Manual labour, such as serving in a hotel or a restaurant, is seen as diminishing and risks spoiling a boy’s reputation and marriage options, the report noted.

A girl working in a bar or restaurant is considered ‘spoiled’, meaning she is no longer a virgin. “Such work impacts a girl’s dowry price and marriage prospects,” according to the report.

The lack of South Sudanese who are trained and ready to do the work has forced hotel owners to hire foreigners, even for jobs such as waitresses and housekeeping staff.

Tejeaye Berele, general manager of Aren International Hotel, said they have had to employ workers from abroad.

“It is very expensive. The only hope is that they will help us train local people so that they can be able to take over their role in the near future”, he said.

But an official working with Sunflower Inn said on-the-job training is very challenging. “When trainees do something wrong and you try to give them advice, they can refuse and leave the job, warning that they will go to the labour office so that you compensate them.”

The hoteliers want the Government to establish an institute where local people can get proper training before they are employed in hotels.

“People need to be aware of professional ethics and customer care so they don’t quarrel with customers”, said one hotelier.

There is currently no public institution offering training in the hospitality industry in South Sudan. Those interested in taking this carreer path have to travel to Kenya, where a certificate course takes one year and a diploma course two years.

“For Kenyan nationals the cost is between $800 and $1,600 but it is higher for foreign students,” said Stanley Masha, a chef at Home and Away.

The hotel industry would probably be more organised if there were appropriate laws to regulate it. “I sent my staff to one of the hotels to collect information about the number of rooms, visitors and facilities but they chased her away,” said Akur Mawan of the Ministry of Wildlife Conservation and Tourism.

There is no accurate information on the number of hotels in South Sudan, according to Daniel Dut, inspector of hotels in the tourism ministry. He said the information will be collected and the statistics made available once there is a law in place.

The Tourism Bill 2012 is still awaiting approval by the Council of Ministers before it can go to Parliament.

The Bill provides for the establishment of a government institution to train South Sudanese in the sector. It also provides for grading of hotels. Those graded one or two star hotels will fall under the state while those with three stars and above will be under the Central Government, said Mawan.

Public holidays affect business in Juba

mayor of juba city babala. photo by jok solomonJuba - The last two months have been a holiday time for South Sudan. It kicked off with the celebrations for Independence Day on July 9, which lasted for three days. It went on with Martyrs Day on July 30. And it ended with Eid-ElFitr, the Muslim festivity that started on August 19 and lasted for three days.

But some offices and shops also remained closed to mourn the deaths of Ethiopian prime minister Meles Zenawi and of Gen. Paulino Matip, former SPLA deputy Commander-in-Chief.

Holidays and celebrations inevitably take their toll on business. Revenues decrease and administration comes to a halt, even more so if shop owners and vendors are advised not to work during those days.

“When it is a public holiday, they do not allow us to operate”, says Lekeru Amina, a 32-year-old fruit vendor. At her small stall, a table sheltered with an umbrella, she sells sweet bananas, bogoya, avocado and apples. Her stock is normally worth about SSP100; the average profit in a business day is SSP20. “Every public holiday, I lose those SSP20. But why should they force people to close their shops and stalls?” she wonders.

Simon Thomas, who sells second hand clothes in Konyo Konyo market, told The New Nation that if someone is found selling items on a public holiday, the items are confiscated unless you pay up. “If they get you, you have to give something if they are to let you go.”

Beneth Bansuk, who runs a bookshop dealing in stationary items at the Customs taxi park, says he loses on average SSP800 to SSP1,000 on public holidays. However, he considers it his duty as a responsible citizen to observe them.

Ataak Mabior, a shoe vendor in Juba market, told The New Nation that he loses on average SSP230 per day on public holidays.

The Mayor of Juba, Alhaj Babala, rejects the claims that they force businesses to close. “Doing business is a human right. This is how people earn their bread, and we have never stopped anybody from carrying on with their business,” he told The New Nation.

Markets can be closed only when the City Council is notified of a security threat and it is done in the public interest, he says.

“If anyone says I have closed their business, let them produce a letter signed by me. I’m the mayor of Juba. It would be my job to issue such a letter, but I never have”.

In many countries in the world, it is up to the local authorities to issue opening permits during public holidays. In Italy, the mayor of Milan earlier this year had a confrontation with shop owners who decided to stay open during Liberation Day, on April 25.

In Great Britain supermarkets and large shops are generally open, whereas banks are closed - hence the definition of “bank holidays”.

In Uganda, International Women’s Day is closure day for banks, public offices, government institutions and some private businesses. However, shops are usually open.

Before Independence, South Sudanese enjoyed about nine public holidays. After the South split, some holidays were abandoned and new ones were introduced.

Today, South Sudan has ten official holidays. These include SPLA Day on May 16 and Martyr’s Day on July 30. They also include religious festivities, such as Easter, Christmas, Eid-ElFitr and Eid Al-Adha, which usually last for three to five days.

On top of those, there are 15 ‘observed’ holidays, according to the labour ministry. These include Mother’s Day on May 13 and World AIDS Day on December 1, although it is not clear if those are public holidays.

An official from the Ministry of Labour told The New Nation that alerts are issued and announced by the media each time there is a public holiday.

Second-hand clothes a lucrative business in Juba

used clothes on sale at the konyo konyo marketJuba - Selling second-hand clothes, or aliwara, is a lucrative enterprise in Juba. Rashul Matata is still in the business five years after he ventured into it.

His friends warned him, saying “Most South Sudanese don’t like aliwara.” But his business is now booming.

Matata says it takes one to two weeks for a bale of underwear to sell out. The 32-year-old sells bras at SSP3 to SSP5 and makes a profit of about SSP300 per bale. If a bale comes with torn or damaged clothes, he can change them.

Even when deducting the market fees, he still makes a profit. Rashul and his group of four pay SSP200 per month for their market stall.

Kato Rashid, a Ugandan, pays a fee of SSP600 every six months. “A bale sells out in one to three days and you have your money back,” he says.

Like his fellow dealers, Rashid lines up early in the morning to buy bales from a wholesale store in Konyo Konyo.

People get there at 6:00 am. “When you get your bale early, you can start selling at SSP15. After three hours, you lower to SSP12 and so on,” he explains.

Kasim Yusuf says the clothes are imported from Europe. Prices depend on the origin. “Men shirts from Germany go for SSP1,950 a bale and SSP15 to SSP25 per piece,” he says.

Women second hand clothes, too, go like hot cakes. Helen Mawa buys a bale at SSP450 and sells each piece at SSP5 or more. Some people buy them and take them to their boutiques in town. “Designer blouses and trousers for women here come at SSP6 to SSP15. In the boutiques, you will pay SSP50 to SSP80,” she explains.

Many South Sudanese like them because they are good quality and affordable. For 25-year-old Sarah, they are cheap, durable and comfortable. “They are better quality than new ones. I can wear them and look smart,” she comments.

Lon Maqui Lok, a university student, says they make him look fashionable. “Some of these shirts cannot be found anywhere in Juba. So when I wear them, it looks like I have just come from the UK,” he says.

South Sudan welcomes foreign investors’

elizabethmajok

JUBA - When independence became a reality a year ago, the country’s leadership set out to attract foreign investors and encourage local people to invest.

A number of investment promotion activities have been held within and outside the country; including the first ever investment summit in South Sudan held in Juba in March and attended by over 400 investors.

The topics discussed included petroleum, agriculture, tourism, infrastructure, gas, minerals, construction, utilities, tourism, water, security, health, education and logistics.

The minister of Investment, Garang Diing, told participants that the summit was to highlight to the world the abundant opportunities in South Sudan.

He called for more investors while acknowledging the already existing investments, such as oil production, mobile networks operating companies, hospitality, banking sector, industrial development and airlines.

The minister assured investors that the Government has put in place a solid legal and institutional framework to support the private sector and that their rights are guaranteed under the South Sudan Investment Promotion Act.

“South Sudan is now open for business and we are soon moving towards integrating into the economic world,” Diing said.

In order to streamline and simplify procedures to set up a business, the ministry opened a one-stop-shop in Juba.

The Undersecretary for Investment, Elizabeth Majok, said they hope the centre will address investor complaints of having to run around different offices and sometimes dealing with the wrong people.

“This is one of the things that made the cost of doing business high. Now an investor can walk into the One-Stop-Shop and walk away with all the information he requires,” she said.

Majok called the changes that have taken place in the country over the last twelve months impressive.

“It may not look like America but people who are coming from outside the country for a visit sometimes don’t want to go back; they feel at home,” she said.

She also observed that a lot of construction works were taking place in Juba and other towns of South Sudan.

Majok, who is also a member of the newly established South Sudan Roads Authority (SSRA), said plans are underway to link all the ten states through one road network.

It will connect Juba to Western Equatoia, Western Bahr el Ghazal and the Upper Nile region.

The road between Juba and Nimule at the border with Uganda has been tarmacked and now serves as the major transit route for goods and travelers, she said.

“In addition, 21 laws have been simplified, published and distributed across the country to enable investors understand the legal framework within which to do business,” Majok said.

The passing of enabling laws will come as a relief to investors who have been frustrated by the absence of a legal environment, especially for mineral prospecting and mining.

Recently the deputy Minister of Mining and Petroleum, Elizabeth Bol, said that because of lack of enabling laws, more than 20 investors were waiting for licences to start mining.

Studies have shown that the country has a lot of other valuable mineral deposits like gold and limestone in Kapoeta in Eastern Equatoria.

“Opportunities to invest in cement production remains open to any serious investor,” Bol said.

The past one year has also seen the Government shift emphasis to agriculture, which was once the back bone of the south before the oil discovery in the 1970s.

Majok explained that the shutdown of oil production in February has accelerated the need to diversify the economy, with agriculture the primary focus.

She said that at least 50% of South Sudan’s land is suitable for agricultural production.

Government efforts have thus been increasingly directed towards attracting investors in agro-business, with cereal production being seen as one of the key areas.

“Cereals, high value fruits and vegetables are among the areas the Government is setting its eyes on,” she said.

Majok also announced that the Government wants to reopen some of the factories that were ruined during the two decade long war.

A company called Adroit International has been contracted to do the feasibility study on the defunct Yirol oil factory in Lakes state and plans are underway to rehabilitate the factory.

There are also plans to have the sugarcane plant at Mangala reopened, she explained.

The other area already identified for possible investment is the livestock sector, which would put the millions of cattle in the country into productive use.

“We have to change our people’s mindset to start looking at the commercial value of the animals we have in the country,” she observed.

By investing in animal resources, the Government wants to reduce livestock imports for meat, generate revenue from hides and skins and export meat.

Commodity price rise hits Juba residents hard

market3

JUBA: It is the talk of the town. You hear people lament about it in homes and on radio talk shows. It dominates discussions in taxis and public gatherings. It has become part of the greeting. The talk is all about ever increasing commodity prices.

Prices, especially for food, in Juba have kept soaring rapidly at alarming rates since the shut down on oil production by the government of South Sudan in February.

“I haven’t cooked food for almost two days now, because the money which was worth a day’s meal is almost nothing these days,” said Rebecca Gune, a widow with four children.

“Twice I went to the market, I couldn’t get enough food for the whole family, and I don’t know what we shall do to get food in the coming days,” she lamented further.

Gune, who survives on distilling and selling local alcohol, expressed her disillusionment that independence of South Sudan has not brought the glory most people hoped for.

“Before, there was the war, but we used to get consolation from the hope that things will change for the better. But look at what is happening now; are we to die of hunger in our own country? God knows where we are heading,” she said while fighting back tears.

A bottle of water of 600mls which used to cost one SSP is now 2 SSP, while the one litre bottle has risen from two SSP to three.

 “I went to Konyo Konyo market to buy floor, the price was too much, when I moved to the next shop, I was told the floor was booked,” said a 27year old housewife, Margret Winnie Aketch of Buluk.

The pangs are also felt by traders. Some retail shops have stopped stocking some food stuffs altogether because people cannot afford it. This leaves even those who could afford desparate.

The traders blame the price increases on dollar scarcity and high transportation costs especially from East Africa.

“The cost of transporting one goat from Kampala is ten times higher than the cost of buying the goat from a livestock dealer in Kampala. What do you expect us to do?” said Haji Kaunia Kibirige, who is a livestock dealer.

The traders also allege that they are charged multiple taxes which increase their expenses.

Most of the consumer commodities are brought from Uganda through Nimule and are taxed by the central government, Central Equatoria and Eastern Equuatoria state governments.

In order to cope, some food vendors have responded by reducing the rations or size of food they serve to customers in their restaurants while maintaining the prices. In some cases, they have increased the prices.

Beans and posho a popular meal for most of those in the construction industry is now at 10SSP per plate up from four SSP. Moreover the quantities have reduced.

“I ate food of ten pounds but I feel like I have not eaten, in the past I needed only four SSP to eat and be satisfied, but now 10SSP is not enough,” lamented James Owino 23 after a meal at Freedom Square in Konyo Konyo last week.

Eesh or bread used to cost one SSP for three pieces, but the same amount now buys two pieces.

Chapati and beans, commonly known as kikomando by Ugandans, and is a popular breakfast meal among students and boda boda cyclists is no longer worth the cost.

“Chapati is now transparent, you can see the person seating across you if you held it up infront of your eyes. You need at least four of them to start the day,” Pitia Moses said.

People are so desparate that they want government to intervene.

Youssif Addil, a businessman who sells various commodities in his store in Jebel market attributed the commodity price increase to the high dollar exchange rate against South Sudan Pounds.

“You see, we use dollars to import these commodities from Dubai, and as you know, dollar is very scarce and expensive. So one finds himself at a loss if prices stay normal as before,” he explained.

Other services like medical treatments, transport, and many others are not been spared.

Although fuel prices have remained at six SSP at the designated fuel stations, getting it is almost impossible. Consequently, black marketers have taken advantage to maximize profits and are charging up to 25 SSP per litre. This has consequently affected the transport costs.

For instance fare from Juba to Rumbek has risen from 220SSP to 250. In town, the fares of boda-bodas have doubled in most instances.

The situation is not any different in other sectors of the economy with the contractors facing it rough to import building materials from the neighbouring countries.

“The prices of construction materials have gone so high. For instance, a bag of cement that was selling at 60 SSP is now SSP 100 SSP,” said Ronald Atiku, a site engineer at Jebel market.

 “Let Government authorities be buying these commodities from East Africa then they sell to us the locals at an affordable price,” said one builder, Paul Manut, 22.

The situation has been made worse by the current fighting between Sudan and South Sudan because the latter used to import food from Khartoum, besides East Africa.

The director general for trade in the ministry of commerce, Stephen Doctor, said that the only solution is for south Sudanese to increase local food production.

”South Sudanese should start growing food. We have fertile arable lands and young energetic youth. This is the time for us to produce sorghum, and all the food we need. We can feed ourselves and the whole of the East African region,” Doctor advised.

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